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Received a bill for additional costs that does not make sense? Defects showing up in your apartment? Neighbours making too much noise? Disagreements between landlords, tenants and neighbours are fairly common. Our templates can help bring you a step closer to resolving the conflict.

Sample templates

Is your rent increasing because the mortgage reference rate has risen? Often, when this happens,  the associated and general cost increases are passed on to the tenants. You do not have to put up with it. You can use our letter template to appeal the rent increase. 

 

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Further information about this topic can be found in our article.

Do you believe that your ancillary statement is too high or that it contains imprecise information? Using our letter template, you can request a detailed list of the ancillary costs from your landlord.

 

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Have you received a bill from the landlord for repairs or resolution of a problem in the apartment? Tenants must only pay for repairs themselves if the amount does not exceed CHF 150. If the amount is higher or a specialist with the respective expertise or special tools was required, the bill must be paid by the landlord. This applies even if the cost of the repair was less than CHF 150. If the landlord sends you such a bill anyway, you can reject the bill with the following letter template.

 

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Did the reference interest rate go down, but your rent didn’t? Then you can request a reduction in your rent from your landlord with this letter template. If you do not receive a reply within 30 days, immediately report the situation to us or go directly to the arbitration authority in your district of residence and submit your reduction request there.

 

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You want to move out of your rental apartment earlier than the notice period in your contract? To do so, you must propose a solvent and acceptable replacement tenant who is prepared to take over your rental contract at the same conditions. The landlord may take no longer than one month for the selection and credit check. Use our letter template to notify your landlord.

 

More information is found in our article on this topic.

 

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You want to dissolve your rental contract early. Your landlord, however, did not contact or rejected the person you proposed as the replacement tenant or offered them different contractual conditions? If you presented a solvent, acceptable replacement tenant who would be willing to accept the contract with the same conditions, you can insist on release from the rental contract. Use our letter template for this.

 

Further information about this topic can be found in our article.

 

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You have recently been confronted with the inappropriate behaviour of a neighbour. Report the disturbance you are experiencing to your administration using our letter template.

 

Further information about this topic can be found in our article.

 

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Have you been confronted with the inappropriate behaviour of a neighbour for too long and have already contacted the administration about it once? If the situation has not improved after the first letter, you can use our letter template to contact the administration again and notify them of the prospect of claiming a rent reduction.

 

Further information about this topic can be found in our article.

 

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Have you moved into an apartment and noticed defects that are not recorded in the takeover record? You should notify your landlord of this immediately via registered letter. Use our letter template and document the problems with photos, if possible.

 

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Experiencing defects during the tenancy of a property? Notify the landlord as soon as possible and demand that the defect be resolved. You can first contact the administration by phone. If the administration does not respond promptly, we recommend that you follow up by reporting the problems with the enclosed letter template.

 

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Did you move out of your rental apartment early and now your landlord is demanding you pay a fee? Such fees are not allowed. With our letter template, you can object to it.

 

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